Leadership & Impact

LEADERS ARE TOUR GUIDES NOT TRAVEL AGENTS

LEADERS ARE TOUR GUIDES NOT TRAVEL AGENTS

I sat at a workers meeting in January and heard this phrase and it just stayed with me. Leaders. are.tour.guides.not.travel.agents. A travel agent as defined by Webster is a person who provides travel and tourism related services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines, hotels, railways, travel insurance, and package tours. A tour guide on the other…